Q: Is safety and security training actually required in EVERY restaurant?
A: YES and YES, safety and security training, as well as OSHA training, for every restaurant is ABSOLUTELY REQUIRED by Federal and State law. In fact, every single restaurant employee, restaurant owner, manager, executive, and support staff member working in every single restaurant doing business in any state anywhere in the United States and all US territories is required to have safety and security training. For more information on the legal aspects of safety training, you can watch our video on the subject or you can simply read the OSHA Wall Poster that is supposed to be mounted on the wall of every restaurant, or you can spend countless hours digging into the thousands of lawsuits that happen each year where a customer, employee, or vendor happens to get injured, harmed, sickened, maimed or killed in a restaurant.
Q: Why are safety and security training and OSHA training needed in restaurants?
A: Restaurants and bars are America’s Most Dangerous Industry. Watch the video about that. Part of the reason is the pure enormous size of the industry and part of it is because of the hours of operation, age and education of the work-force, huge amount of employee and management turnover, and the absurd number of different types of incidents that might occur. Roughly 8 people die from preventable causes, 30 people are raped, and 90,000 people contract a food-borne illness each day in restaurants and bars across the nation. Reducing risk, increasing hazard awareness, and creating a safer, more secure premises for employees, customers, vendors and others is why safety and security training is needed in every restaurant.
Q: How did your company get started?
A: Our company was founded by Restaurant Expert Witness, Howard Cannon. He is our CEO and lead writer and instructor, and he has more than 30+ years of experience in the restaurant and bar industry. He has more than 200 litigation and 300 pre-litigation consulting projects to his credit and his famous books are found in countries around the globe. Click here for his Amazon Authors Page and here for his Wikipedia page. When he is not giving forensic expert opinions in state and federal courts across the nation, he’s creating safety training materials, tools and resources of various kinds to help make restaurants and bars be as safe as they can possibly be and restaurant owners, managers, executives, vendors, employers, and employees as informed, educated and well-equipped as they can possibly be. For more information on Howard Cannon and Restaurant Expert Witness, visit RestaurantExpertWitness.com or feel free to Google him, Wikipedia him, or check out his books at the Library of Congress.
Q: Nobody from OSHA has ever come to inspect my restaurant anyway, what’s the worst that could happen?
A: Even though there’s not enough OSHA inspectors to go around and make sure every restaurant is compliant all the time, if something bad happens to an employee or customer on your premises and you haven’t been keeping up with the proper training, you are going to get nailed in a lawsuit or insurance claim. You could be facing fines of thousands, hundreds of thousands, or millions of dollars from OSHA and huge loses in judgments during lawsuits. Not to mention the countless hours you’ll waste dealing with it. So never use the excuse, “It won’t happen to me,” because it happens somewhere, and if you’re caught unprepared, it could mean the end of your business.
Q: I have already had ServSafe Food Handlers and TiPS Alcohol Training. Why would I need to use your courses?
A: We are actually NOT in competition with either ServSafe or TiPS, or any other food handlers or alcohol handling classes or training. ServSafe offers world-class food handling, food time, and temperature training. TiPS (and many others) supply wonderful Alcohol Safety Training programs. We don’t offer any of those things. There is a huge amount of training that is required by law that isn’t covered in any of those courses. Restaurant OSHA Safety and security fills in those gaps to make sure that you are fully trained on restaurant industry safety, security, slips, trips, and falls, OSHA compliance, and a bunch of other incidents that lead to customers and employees getting injured, harmed, sickened, maimed and killed that those programs, and all others that we are aware of don’t do.
About the Restaurant Vault:
Q: How many times can I download an item?
A: As many times and as often as you want. You get unlimited access and unlimited downloads of everything in The Vault. That includes all manager-level workbooks, employee-level workbooks, text books, quizzes, tests, answer keys, certificates of completion, Dox in a Box, and lots more.
Q: Can I print out the Text Books, Workbooks, Certificates, and documents?
A: Yes. Absolutely. You can print out as many copies of each as you want so that you can give one to everyone working at one restaurant location.
Q: I’ve downloaded some of your free materials. Can I share them with people outside of my restaurant?
A: Yes. Absolutely. In fact, we love safe restaurants so much that we encourage it.
Q: What’s the difference between The Essentials & The Extras?
A: The Essentials contain textbooks, workbooks, tests, certificates of completion, and videos that are all integral to the Restaurant OSHA training courses. Think of this as the “Core Curriculum” you would find in a college program. The Extras are jam packed with items such as Dox in a Box and our eBooks and Guides. Things that are incredibly helpful and beneficial, added at no extra cost to you, but aren’t necessarily part of the core curriculum. Think of these as the “Electives” you take in college.
Q: If I give you my email address to download a free item, do you ever share it or sell it?
A: No. We promise that we will never sell or give your information away to anyone.